Important Medical Information

Medical Disclaimer

Important information about the limitations of online health information, emergency care protocols, and the proper use of our medical services. Please read carefully.

Medical Emergency?

For life-threatening emergencies, call 999 immediately or go to the nearest emergency room. Do not rely on this website or our clinic for emergency medical care.

Important Medical Disclaimers

Key limitations and important information about our medical services and online health content.

Emergency Care

We are not an emergency facility. Call 999 for life-threatening situations.

Online Information

Website content is educational only, not personalized medical advice.

Professional Advice

Always consult healthcare professionals for medical decisions.

Treatment Outcomes

No guarantee of specific results or treatment outcomes.

Professional Standards

Services provided according to UAE medical standards and DHA regulations.

Accurate Information

Provide complete and accurate medical history for safe care.

Emergency Medical Care Disclaimer

CRITICAL: We Are Not an Emergency Medical Facility

Zain Cura Medical Center is a primary care clinic and is NOT equipped to handle medical emergencies. We do not have emergency room facilities, trauma care capabilities, or 24-hour emergency medical staff.

Call 999 Immediately For:

  • Chest pain, difficulty breathing, or heart attack symptoms
  • Severe injuries, trauma, or uncontrolled bleeding
  • Loss of consciousness, seizures, or stroke symptoms
  • Severe allergic reactions or anaphylaxis
  • Poisoning or drug overdose
  • Severe burns or electrical injuries
  • Any life-threatening condition

Do not come to our clinic or call us first in emergency situations. Every minute counts in emergencies.

When to Visit Our Clinic

Our clinic is appropriate for non-emergency medical care, routine consultations, preventive care, minor illness and injuries, follow-up visits, and health maintenance. We handle urgent but non-life-threatening conditions during our operating hours.

Online Health Information Disclaimer

General Educational Purpose Only

All health information provided on our website, blog posts, FAQ section, and other online content is for general educational and informational purposes only. This information is NOT intended to:

  • Replace professional medical advice, diagnosis, or treatment
  • Serve as personalized medical recommendations
  • Diagnose specific medical conditions
  • Recommend specific treatments or medications
  • Address individual health circumstances

No Doctor-Patient Relationship

Reading our website content, submitting online forms, or using our online services does not create a doctor-patient relationship. A formal doctor-patient relationship is established only through in-person consultation at our clinic or during scheduled home visits.

Always Consult Healthcare Professionals

Always seek the advice of qualified healthcare professionals regarding any medical condition, treatment options, or health concerns. Never disregard professional medical advice or delay seeking treatment because of information you read on our website.

Treatment Outcomes and Results Disclaimer

No Guarantee of Results

While we provide professional medical care according to current medical standards and best practices, we cannot and do not guarantee specific treatment outcomes, results, or cures. Medical treatment involves inherent uncertainties and risks.

Individual Variations

Treatment outcomes vary significantly based on individual factors including:

  • Individual health status and medical history
  • Compliance with treatment recommendations
  • Underlying health conditions and genetic factors
  • Lifestyle factors and personal circumstances
  • Response to medications and treatments
  • Timing of treatment initiation

Professional Care Standards

Our commitment is to provide professional, ethical medical care based on current medical knowledge, clinical experience, and evidence-based practices. We will clearly communicate realistic expectations for any treatment or procedure.

Diagnostic and Testing Limitations

Accuracy of Tests

While we use reliable laboratory and diagnostic services, no medical test is 100% accurate. False positives, false negatives, and borderline results can occur. Some conditions may require multiple tests or specialized testing not available at our facility.

Test Result Interpretation

Test results must be interpreted in the context of your clinical presentation, medical history, and physical examination. Abnormal results don't always indicate disease, and normal results don't always rule out medical conditions.

Referral When Necessary

When conditions require specialized expertise, advanced testing, or treatment beyond our scope of practice, we will refer you to appropriate specialists or facilities. We encourage you to follow through with recommended referrals promptly.

Medication and Treatment Disclaimer

Medication Safety

All medications carry potential risks, side effects, and interactions. It is crucial that you:

  • Inform us of all current medications, supplements, and allergies
  • Follow prescribed dosages and instructions exactly
  • Report any adverse reactions or side effects immediately
  • Do not share medications with others
  • Complete prescribed courses of antibiotics
  • Ask questions if you don't understand instructions

Treatment Compliance

The effectiveness of treatment depends significantly on your compliance with recommended therapies, lifestyle modifications, and follow-up appointments. Non-compliance may result in treatment failure or worsening of conditions.

Scope of Practice and Limitations

Primary Care Focus

Zain Cura Medical Center provides primary healthcare services including general medicine, preventive care, basic diagnostic services, and routine medical procedures. We do not provide:

  • Emergency medicine or trauma care
  • Surgery or advanced surgical procedures
  • Specialized treatments requiring hospitalization
  • Advanced cardiac or neurological procedures
  • Complex diagnostic imaging beyond basic services
  • Mental health or psychiatric services

Professional Limitations

Our healthcare providers practice within their scope of training and expertise. When conditions require specialized knowledge or advanced care, we will refer you to appropriate specialists or healthcare facilities without delay.

Patient Responsibilities for Safe Care

Accurate Information

Your safety depends on providing complete and accurate information about:

  • Current symptoms and duration
  • Complete medical history including past surgeries
  • All medications, supplements, and herbal remedies
  • Known allergies and adverse reactions
  • Family medical history when relevant
  • Lifestyle factors affecting health

Follow-up Care

Many medical conditions require follow-up monitoring and care. It is your responsibility to schedule and attend recommended follow-up appointments, complete prescribed treatments, and seek timely medical attention if your condition changes or worsens.

Legal and Regulatory Disclaimer

Regulatory Compliance

Zain Cura Medical Center operates under the supervision and regulations of the Dubai Health Authority (DHA) and in compliance with UAE medical practice laws. Our healthcare providers maintain current licenses and certifications as required by UAE regulations.

Limitation of Liability

This medical disclaimer is part of our Terms of Service. By using our services, you acknowledge understanding these limitations and agree to hold harmless Zain Cura Medical Center and its healthcare providers from any claims arising from the proper provision of medical care within our scope of practice.

Governing Law

This disclaimer and all medical services are governed by UAE law and DHA regulations. Any disputes will be resolved according to UAE legal procedures and medical practice standards.

Emergency Contacts - Save These Numbers

Keep these important emergency contact numbers readily available for different types of medical situations.

LIFE-THREATENING EMERGENCY

999

Police, Fire, Ambulance

NON-EMERGENCY MEDICAL

+971-45703423

Zain Cura Medical Center

URGENT CONSULTATION

+971-523011150

WhatsApp 24/7

Professional Medical Care When You Need It

For non-emergency medical needs, we're here to provide professional, compassionate care.

Operating Hours: 09:00 - 21:00 Daily | Home Care: 24/7 Available